Cleveland Public Theatre (CPT) is hiring an Associate General Manager (AGM) which is a core part of the CPT staff and will make a meaningful contribution to life at CPT and its success.

Review of candidates will begin immediately. To apply for the position, send an email to Denis M. Griesmer, General Manager, at careers@cptonline.org by end of day Friday, March 4^th. Subject line should read: YOUR LAST NAME, Associate General Manager. Your email should include two attachments: a resume and a two-page cover letter giving examples of work that illustrates the experience required in the description and explaining why you are interested in this position. No phone calls, please.

Associate General Manager Job Description

As a smaller mid-size theatre, CPT is creating an Associate General Manager role focused on project planning and implementation and managing vendors. The AGM role requires flexibility, initiative, and curiosity about how things work and reports to the General Manager (GM). This role has ongoing and direct responsibility for the management of the facility, information technology vendors, work environment and operations, and benefit event logistics. The role is responsible for providing day-to-day support to the GM and includes project-based assignments that reflect the GM’s portfolio of responsibilities. This role includes extensive vendor management, and procurement and assessment of products and services as well as participating in Human Resource services (hiring and on-boarding). As an operational role, this position will interact and provide support to all staff members and should have a strong “customer service” attitude. Candidates should be excited about solving problems with limited direction, self-teaching new skills, conducting research and communicating the results, and recommending courses of action. Constant re-prioritizing is a key skill. CPT is primarily interested in candidates with 2 to 4 years of theatre administration experience but will consider applications from candidates with professional stage management, front of house, or production experience who are interested in making a career change. CPT will also consider exceptional early career candidates who may be well-positioned to make a leap forward.

Salary range is $35k to $45k based on work experience. Benefits include health insurance and paid time off. We are looking to fill this position as soon as possible.

Assistant General Manager Responsibilities

• Areas of Responsibility
  1. Manage facilities management projects and issues (see below)
  2. Manage outside I.T. vendor and I.T. issues (see below)
  3. Assist with Human Resource tasks such as on-boarding and orientation
  4. Oversee office operations
  5. Benefit event logistics (security, valet parking, equipment rental)
  6. Assist the General Manager on routine tasks and special projects

• Management of the facility (12-16 hours per week)
  • Continuously assess the condition and function of the facility to best serve artists, patrons, and staff
  • Manage and schedule outside vendors to execute maintenance and repairs
  • Troubleshoot issues and execute solutions as personal experience allows
• Management of Information Technology (2-6 hours per week)
  • Coordinate with an outside I.T. vendor on behalf of staff
  • Track the use and functionality of I.T. equipment
  • Participate in the planning of I.T. initiatives and purchases
  • Conduct staff orientations on I.T. resources
• Work on Human Resources tasks in partnership with finance staff
  • Support Senior Staff around hiring
  • Manage staff on-boarding and orientation processes
• Other Duties
  • Vendor management and assessment
  • Procurement and purchasing
  • Product, services, and software research
  • Assist and support the GM with a range of projects. (e.g., assessment and selection of key vendors, negotiation of vendor contracts, improvement of I.T. capabilities, analysis of facility use and efficiency, renovation planning and management)
  • Back-up finance staff on accounts payable entry and billing management
  • Act as the GM’s representative as required
  • A commitment to centering anti-racist and anti-oppressive practices in their work
  • Other duties as assigned

Qualifications

The ideal candidate will be able to demonstrate the following:

Skills

• Strong writing and communication skills, especially around email correspondence and follow-up
• Strong knowledge of Microsoft Office suite
• Microsoft Windows “Power-User”
• Comfort with a range of standard office equipment
• Paper and electronic filing skills
• Formal training in theatre arts management, theatre production, communications field, or a writing discipline is not required, but preferred.

Experience (Your cover letter should speak to experience in these areas.)

• Notable and demonstratable experience in at least two of the following three areas:
  • Facilities management or home maintenance and repair
  • Information Technology (that is, computer and network use and management)
  • Office operations oversite
• Experience assessing and negotiating with outside vendors
• Demonstrated project management or project management-like experience
  • For example, coordinating schedules and deadlines between people, assigning tasks, maintaining task lists, following up with people on assignment progress and holding them accountable, assessing project completion
• Experience moving between different types of projects and tasks in the course of a day
• Theatre administration experience will be given special consideration

Qualities and Personality

• Attention to detail and accuracy while working on multiple projects and tasks
• Able to work efficiently and calmly in a fast-paced environment
• Able to re-prioritize tasks as they arise
• Genuine interest in the arts and knowledge of live theatre
• Highly organized and self-motivated
• Energetic, enthusiastic, and always willing to see projects to completion

About the CPT Staff

CPT cares passionately about reflecting our community and pursuing diversity at all levels of the organization. CPT has a demanding work environment with long, intense hours, but we have fun and love what we do. We value hard work, and strive to center courage, humanity, integrity, representation, respect, and joy, “challenging each other to do and be our collective best.” CPT is a deeply un-siloed organization and cross department work is a norm. For applicants considering relocation to Cleveland: our city is an excellent community to live in with top-notch arts and culture, a vibrant theatre scene, beautiful public parks, a great lake, and VERY affordable housing.

About Cleveland Public Theatre

CPT is a nationally recognized center for contemporary performance. Its mission is to raise consciousness and nurture compassion through groundbreaking theatre and life-changing education programs. CPT implements this mission through its annual theatrical season, featuring between 8-10 adventurous professional productions and a robust series of new play development programs that support writers and devisers at multiple points in the creative process. CPT’s acclaimed education programs engage communities in devising new works that speak to contemporary issues and empower participants to work for positive change in our community. CPT is home to community ensembles Teatro Público de Cleveland and Masrah Cleveland Al-Arabi, and CPT annually presents Station Hope, a large-scale community arts festival. CPT’s annual budget is around $2.5 million a year. CPT has 22 full-time staff members.

CPT COVID-19 Work Policy

Staff are required to work in-office at least 35 hours per week. On average there would be an additional 5-10 hours of work per week, with the option to work from home when the needs of the position allow. Employees are required to be vaccinated.