CPT Improves Customer & Donor Experience

Renovations to the Cleveland Public Theatre campus are not the only improvements underway!

To enhance our customer and donor experience, the theatre has migrated to a ticketing and fundraising system called CueBox. This customer relationship management software is designed to help improve your online and mobile ticketing experience by making the process smoother and more efficient.

Through the system, you’ll be able to easily access mobile wallet tickets through Apple or Google.

The most noticeable change is what you’ll see when you click on the “Donate” or “Ticket” buttons when you purchase a ticket or make a donation. Please see the screenshots below for examples. The circled images show an example of an “event” page and “donation” page, and the images to the right of each show what patrons will see when they click on those buttons.

We hope that you enjoy the changes and look forward to hearing your feedback.

Note that Pandemonium 2026 tickets will go on sale in August, and an email with the exact date will be sent at that time. Thus, the images below are an example of what the pages will look like.